Queue Transfer - Transfer customer from one queue to another queue
Prioritise - Ability to prioritise queue
Ability to manage multiple queues
Gives customer more freedom while waiting for their turn, our system can send out SMS notifications as the customer's queue number is getting near.
Real-time dashboards and historical reports help manage and optimize the customer journey, day-to-day and into the future.
Customer survey module to collect the service feedback
Customer takes a ticket using our Ticketing Kiosk, enters his mobile number (optional) for the SMS notification, hence joins the virtual queue
Customer views the queue status in the digial display. Also gets the (optional) SMS notification.
Customer service representative calls the next customer and customer gets the notified for their turn
End of the journey customer fills the customer survey form on our system
Managers access real time reports and dashboards through our centralized reporting system
Patient Flow Management for
Hospitals, Clinics, Radiology
and Pathology services
Customer flow management for Cafes, Fast food restaurants, takeaways and retail shops
Client flow management for government and non govenment orgnisations
Queue management for schools, universites, collages, TAFE
QRight is a Melbourne based smart technology company founded in 2017 by a group of IT professionals with extensive knowledge and background in software development and IT project management. QRight has successfully implemented numerus smart queue management projects in public and private sectors.
Why work with us?
QRight provides complete customised solutions and technical support; working with our customers step by step, helping them select the right product to solution implementation and support .Our extensive knowledge and understanding of technology and ability to provide custom solution set us apart from other companies providing similar solutions.
